When a caller asks if we are open on a date and time the agent is not able to determine the date and time how do I fix this?
k
Kings_big💫
06/30/2025, 4:08 PM
Pass the current date and time using a tool like getCurrentDateTime or embed it as a dynamic prompt variable like, using {{"now" | date: "%B %d, %Y, %I:%M %p"}} so the agent can accurately respond to time-based queries..