Good afternoon, I have the following case. In the VAPI platform, under the Billing section, there is a chart showing the number of minutes per day. However, this information does not match the number of minutes I extracted using the VAPI API. I’m attaching the file and a chart with the extracted call data. For each call, if there was no cost, I set the minutes to zero. If there was a charge, I included the number of minutes corresponding to the cost. As a validation step, I calculated the cost-per-minute ratio and got exactly $0.18 USD/min, which matches VAPI's pricing—so the data seems consistent on my end. I would appreciate your help in understanding and clarifying this discrepancy between the dashboard and the API data. Thank you in advance. https://cdn.discordapp.com/attachments/1389294036245807104/1389294036510183425/hsbGxibDDhgbGvrG2hr66iqqsnJyYuKigsKCgMAMUlTiHn9lZYAAAAASUVORK5CYII.png?ex=68641866&is=6862c6e6&hm=69c573a09393fbcc8503adde3449399571bafc228c98835b19e9e980cdad5f5c& https://cdn.discordapp.com/attachments/1389294036245807104/1389294036791197859/VAPI_cost_and_minutes_chart.png?ex=68641866&is=6862c6e6&hm=0cb4fda4845268b41ab745676189dd9ed66239b047323d6731f448c0121aba70& https://cdn.discordapp.com/attachments/1389294036245807104/1389294037038534779/vapi_api_calls_out.csv?ex=68641866&is=6862c6e6&hm=3951f286cf5b2e3820e82535e2874c9ab8b2aa02705cdd4794f8636cd0fd798a&

Hey, could you please share your organization ID and the date-time range for which you're trying to calculate the cost? I'll verify the information on our backend, validate it, and compare it with the data. Once I have all the details, I'll be able to assist you. If there's any issue on our end, we'll address it promptly. If there's anything else we need to know, please let us know.

vapi org ID 559f1a79-b92e-41d8-b289-1447050ccfd0

This ticket has been marked as solved, and as a result, you will no longer receive any further responses. Kindly create a new support ticket to escalate your inquiry.