How to Use an Agent in Workflow
# supportp
poppedcorngaming | YFG
07/01/2025, 9:04 PMHow can I use an agent I made in my workflow? I want to have agent a (obtain a variable)-> transfer to agent b (obtain a variable) -> transfer to c (obtain a variable) -> transfer to agent d and total the score.
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Sahil
07/01/2025, 9:05 PMCan you add the call_id?
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poppedcorngaming | YFG
07/01/2025, 9:08 PMWhat do you mean? The agent id?
poppedcorngaming | YFG
07/01/2025, 9:08 PMNot sure about this
poppedcorngaming | YFG
07/01/2025, 9:09 PMI want to transfer between agents in a workflow
poppedcorngaming | YFG
07/01/2025, 9:09 PMOtherwise I need to know how to handle persistent data through just agents and how transferring works
poppedcorngaming | YFG
07/01/2025, 9:10 PMI made a transfer call tool and told the ai:
Then, use your transfer_call_tool to transfer to Qualifying Existing Clients.
But for some reason 🤷♂️ it says the name is wrong in the tool even though i copy pasted it directly.
poppedcorngaming | YFG
07/01/2025, 9:17 PM@here
poppedcorngaming | YFG
07/01/2025, 9:17 PM@Sahil
poppedcorngaming | YFG
07/01/2025, 9:25 PM@Kings_big💫
k
Kings_big💫
07/01/2025, 9:36 PMGet your call ID from the call-start event’s call.id when using the web SDK..
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poppedcorngaming | YFG
07/01/2025, 9:54 PMI'm using the web app
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Chiranjeet Mishra
07/01/2025, 10:02 PMYou can find the call_id from call logs via dashboard.
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poppedcorngaming | YFG
07/01/2025, 11:23 PMCall id
poppedcorngaming | YFG
07/01/2025, 11:23 PM319ad58f-856c-425b-ae04-3ea5c0bb5034
poppedcorngaming | YFG
07/01/2025, 11:23 PM@here
poppedcorngaming | YFG
07/01/2025, 11:23 PM@Sahil @Kings_big💫
poppedcorngaming | YFG
07/01/2025, 11:31 PMI told the AI to transfer but it doesn't know how and the tool always says the dest name is wrong
poppedcorngaming | YFG
07/01/2025, 11:35 PMcan u helo
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