Phone Number - Free Vapi Sip
# support
n
When an incoming call is sent to a SIP URI containing only numbers, or a combination of numbers and characters, the call fails. However, if the URI contains only alphabetic characters, the call succeeds. For example: • sip:number-4165551234@sip.vapi.ai results in a failed call, even though no credentials are configured. The system responds with: X-Reason: Invalid credentials • sip:number@sip.vapi.ai works without any issues, despite the same lack of credentials. This suggests that the presence of numeric characters in the URI may be triggering credential checks or authentication requirements.
c
Hi, could you please provide a call id where you experienced this issue? We would like to review the logs to identify the cause.
n
The issue is that they don't hit the system for some reason. I just get a 403 invalid credentials returned back in the SIP message.
c
If you are using the API to initiate calls, could you send the request payload you are using?
n
I'm not using the API, I'm setting calls to your SIP endpoint.
i'm sending calls to your SIP endpoint.
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