Is there a way to end a call before it gets picked after a certain amount of time? We don´t want to involve telephony configurations, only in code. Is there a certain command we can send to a specific call that will be sent after x seconds so we can end the call?

It sounds like you're looking for a way to programmatically end a call after a certain period without changing telephony settings. You can use the hangup command in your code to terminate a call. To implement this, you can set a timer that triggers the hangup command after your specified duration (x seconds). This way, the call will end automatically after the designated time. If you need more specific code examples or details, let me know.

But what is the hangup command in vapi for a call that is still ringing?

The hangup command in VAPI for a call that is still ringing is typically the "hangup" command followed by the call ID. You would use it like this: hangup(call_id). For example, if your call ID is 12345, you would enter hangup(12345). This command will terminate the call that is currently ringing. If you need more specific details or additional examples, let me know.

Is it an AI? 😅 Could you send the documentation or just point me to where in the docs is this command located?

On the backend where your code lives, you can implement a scheduled timeout for the controlURL fetched by the call details and use the control message 'end-call' when the timeout occurs. I have attached some documentation regarding call control commands -->

I did try that, except that the end-call command only works after a call is picked up, otherwise it returns me a 500 error

Could you share a loom video of the 500 error occurring or a screenshot? We would like specific log details for our investigation. if you have a specific call id, that would also be helpful

While call is still ringing https://cdn.discordapp.com/attachments/1390391007387975750/1392903910062166127/image.png?ex=68713a5b&is=686fe8db&hm=3d2d32f941b54fa9463a5eb9e1ab2f5b216a2ea2f0d2af8b25ed6addd4c1d8c3&

Hey there! So from what I understand, VAPI lets you configure the ringing time specifically for Twilio, which is pretty handy. For other providers though, you'll need to reach out to them directly to see what options they have available. Kyle's actually out on an offsite right now, but he'll be able to dive into this with you on Monday and help figure out the best approach for your setup.

Great shubham, thanks for your help. I'll wait for kyle!!

As Shubham mentioned earlier, you may need to reach out to your provider to ask what options are available for controlling the ringing time as the controls are specifically for Twilio