BYO SIP Trunk Number shown as Vonage, transfer iss...
# support
s
I have created a BYO SIP Trunk Number with my Zadarma SIP Trunk credentials(phone id: 9789beb3-17b6-469c-b322-ca75cb614c13 ), but then it shows me this: "This number was imported from your Vonage account." So when I try to transfer the call to a queue of my freePBX server, it fails because I have configured a SIP URI in transfer node. I check the call logs(of this call id: c8ba254f-46c6-4833-87e9-bed749c12473) and said it's using PSTN transport even if I have created a SIP number: [phoneCallTransport] => pstn What could be wrong with my phone number and can't transfer the call?
p
Hey, can you send me a screen recording video that walks through the issue you are facing? It would be easier for me to understand your issue and help you out with it.
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