Payment - Agency Plan was billed 2 times
# support
r
I had an error with my credit card (A) and updated in the billing page to a different one (B). After I solved the problems with credit card A, I switched back to that in the billing page, and bought a few credits to make sure it was working. But the on July first, both cards, A and B, were charged with the agency plan for $500. I waited to see if the value was refunded in credit card B but it was not.
k
Try clear browser memory for vapi and then try in incognito mode..
r
The problem is that I was billed twice!
k
Ooh got it, sorry for the inconvenience, please kindly provide your org_id
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