Custom tts not working well
# support
y
In the last 2 weeks I tried to connect a custom tts to a vapi agent. But it just doesn't seem to work properly. First of all, why do you need to create the custom tts only through an api call??? I think it would be much easier if this option was possible from the UI. Second, I tried to send api calls like this: curl -X POST https://api.vapi.ai/assistant -H "Authorization: Bearer my_api_key" -H "Content-Type: application/json" -d "{\"name\":\"Hebrew Gemini Agent\",\"model\":{\"provider\":\"openai\",\"model\":\"gpt-4o\"},\"voice\":{\"provider\":\"custom-voice\",\"server\":{\"url\":\"my_server_link\",\"secret\":\"mysecretkey\",\"timeoutSeconds\":30}},\"transcriber\":{\"provider\":\"deepgram\",\"model\":\"nova-2\"}}". Every time I use this, it creates an agent, but when I enter the vapi app, it shows this( the picture) https://cdn.discordapp.com/attachments/1390784364341624924/1390784364589092965/IMG-20250704-WA0037.jpg?ex=68698460&is=686832e0&hm=11238e18079d74384c62823479991fdf8ad54489b114f0e63efa11b96e2f58d8&
s
Clear your browser data the error will resolve
y
I tried. Didn't work
k
Send your org ID
y
8301946b-4a03-4b79-a365-0051a932866c
k
Send your assistant ID
y
ccfc2460-f1ab-43d5-a201-8645e630bf9a
c
Hey YOWAV, Kings Big's actually out on an offsite right now, but he'll be able to dive into this for you on Monday, and help figure out the best approach for your setup. Regards, Shubham Bajaj Solutions Engineer
y
OK great. Thanks!
c
Hey, Thanks for bringing this issue to my attention. I've forwarded it to the team for their review. Currently, the dashboard doesn't support custom text-to-speech (tts), and when an unexpected transcriber type is encountered, it disrupts the assistant page. The team will be working on this issue until then, so please use the API in the meantime..
s
Any update regarding this issue?
c
I sincerely apologize for the delayed response to your support request. We implemented better tracking for support tickets to ensure timely responses going forward, but due to a technical limitation, this only applies to tickets created after this past week. I'm closing this older ticket, but if your issue still needs attention, please: Reply with 'REOPEN' or Email support@vapi.ai with any updates I'll personally ensure your new request gets prompt attention. Thank you for your patience. Best regards, Vapi Support Team
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