Hey guys I am trying to use DTMF through vapi but when I press one of requried digits then nothing happens, I feel like the tool doesnt get executed at all Any ideas?
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Chiranjeet Mishra
07/07/2025, 6:43 PM
Try using voice input instead, or route the call through a provider like Twilio that supports out-of-band DTMF..
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Nikki
07/07/2025, 7:50 PM
Do you mean to say that instead of using vapi provided number? I should stick to something like twilio?
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Kings_big💫
07/07/2025, 7:57 PM
This because vapi free number doesn’t support call hold, transfer, or conferencing so use Twilio or SIP instead for those features..
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Nikki
07/07/2025, 8:02 PM
So, you mean to say that if I use twilio number then this issue will most likely be resolved?
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Chiranjeet Mishra
07/09/2025, 6:15 AM
Yes it should be resolved if you use Twilio or Telnyx