Error while saving the flow with PlayHT Voice
# support
a
When i grab this PlayHT Voice : https://app.play.ht/voices/stock-voices/A6-elKUj s3://voice-cloning-zero-shot/mzC-mRcDq38LCRzodkM-Z/amira-arabic/manifest.json and put this ID: mzC-mRcDq38LCRzodkM-Z in VAPI after i select PlayHT - PlayDialog and everything it shows error Failed to save failed to found in Provider As well. when i choose any id from PlayHT library in Vapi it shows the same error as well Amir.z@marc-ellis.com
c
use the Vapi API to sync them with
"language": "English"
and configure the assistant with
voiceId
,
provider
,
model
, and
language
, plus a fallback voice to avoid errors..
a
I've tried what you mentioned and still not working 1. It's arabic voice not English Please Help me solve this issue with PlayHT Voice --- I got another issue I've cloned a voice using 11labs, done the integrations and sync my voices and the voice appeared after i put its code the worfkflow saves normally but when i test a call it keeps loading like that (Picture) when i just change the sound it works Currently those 2 issues are urgent pls https://cdn.discordapp.com/attachments/1392077060733931580/1392378848229724172/Screenshot_2025-07-09_at_9.28.11_AM.png?ex=686f515a&is=686dffda&hm=47ce98181772009816fe08fc6c8d55b29cb659f85a29a358b5f12631e81e9887&
c
As long as you have the playHT API Key attached to your VAPI account, you can update the assistant id through the documentation page as a workaround. Use your VAPI API key as the bearer token, id field is for assistant id that you want to add the voice to, and use the dropdown menus to select voice then playHT as the provider, then enter your voice id into the voiceId field. If you would like assistance with this, we can walk you through it. Below is the link to the documentation where you can update your assistant: For the other 11labs issue, could you please share a loom screen recording of the issue? We would like to investigate this and reproduce it with the same steps on our end.
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