I went to continue working in Vapi this morning was logged out. I tried to reset the password and got an error:
Reset Password Failed
auth operation request blocked, awaiting KYC
I don't have any emails or instructions on a KYC process. Please help.
c
Chiranjeet Mishra
07/08/2025, 11:46 AM
Send you vapi registered email address
d
David from GG Care
07/08/2025, 12:48 PM
david.grey@gg.care
c
Chiranjeet Mishra
07/09/2025, 7:47 AM
We have made some adjustments to your account verification and would like you to try logging in again. If you encounter any issues please let us know.