I'm unable to access my account because my user is stuck in the Veriff verification process. I need assistance regaining access. Please help! @Shubham Bajaj

Same

Send your registered email address..

msantillana@askroi.com

Hello, I'm also unable to access platform - casanova@homesbycasanova.com

Hey, could you check it out and let me know if it's working?

It's working now. Thank you!

@NovaRight Not yet

Hey Mynor, Thanks for reaching out! We're currently swamped with a bunch of tickets and it's taking us longer than usual to get back to everyone. I know waiting isn't fun, but we want to make sure we give your issue the attention it deserves rather than rushing through it. We'll circle back with you soon to get this sorted out.

Hi, Any Update @Shubham Bajaj

Send your vapi registered email address to resolve your issue..

tech@prestigeluxuryrentals.com

Hey Mynor, I sincerely apologize for the delay in our responses this week. We experimented with some process adjustments that didn’t work as intended, and unfortunately, this caused some disruptions. That’s entirely my responsibility. Just a quick note—our team is unavailable on weekends. However, if something urgent or critical comes up, feel free to reach out to me directly, and I’ll assist you. The support issues will be resolved in the coming weeks, and starting Monday, you can expect more consistent and improved support. Thank you so much for your patience and for continuing to stick with us!

Thank you for sharing your information! I’ll keep you posted as I work on resolving your issue. Your patience is truly appreciated..