all my calls scheduled using the api. previously when schedule, it was showing in the call log with scheduled status and once call finished, will show correct status details. but now everything changed. noting working properly

The above I scheduled using the outbound call scheduling option in vapi. The call was supposed to initiate yesterday, but it was not https://cdn.discordapp.com/attachments/1392391564818513993/1393084281655525447/image.png?ex=6871e257&is=687090d7&hm=13ecf478efec82b0f6915b408b5e7c0ac2668d10972add146dc9f8f82c869cf8&

056871e9-169b-4cf7-a4d5-f7456d885f5b 063243ce-cc00-461f-b845-94c93c38abd6

Hey, can you share the org_id? You can find it [here](https://dashboard.vapi.ai/org/settings). This will help me get more details about it.

did you get a chance to look in to the issue?

Hi, First off, we want to sincerely apologize for the delay in getting back to you. We understand how frustrating it is to wait - especially when you're counting on us - and we owe you a clear explanation of what’s been happening and how we’re addressing it. Over the past few weeks, we've seen a significant increase in support requests. While this reflects exciting growth, it has also stretched our small team and exposed some real challenges in scaling our support operations. To improve your experience, we’ve taken a step back to reassess our approach. Here’s what we’re implementing: - Smarter Support Through Automation: We’re investing in our AI support systems to help you resolve issues more efficiently. Soon, our support bot will offer expanded capabilities, making it easier to access accurate, instant help—particularly for common or repetitive queries. - Expanding the Support Team: To meet growing demand, we’re adding 2–3 new team members focused on managing support volume and improving response times. - Prioritized SLAs for High-Usage Accounts: We’re introducing service level improvements for users who are growing with us: - Accounts with usage over 1,000 minutes/month will receive prioritized support. - For all general inquiries, we’re establishing a standardized 48-hour response time. We’re confident these steps will lead to faster, more reliable support and help us better serve you as you grow with us. Also, in case you still need help with this ongoing ticket, do let us know, and we will help you get this resolved as soon as possible. Thank you for your continued patience and for being part of our journey. Warm regards, Vapi Team

yesterday in my organization with id: 9a5cd5b0-b53e-4637-9c01-8c42a17962d0 i have scheduled 50 calls..but only 3 call log is showing

here is the schedule api response for your response https://cdn.discordapp.com/attachments/1392391564818513993/1400676883544145961/message.txt?ex=688d8180&is=688c3000&hm=577d50fb39639c651aeeaa8dde12f7fe9c6550e1791e959a159d898274980749&

any update on to the same?