I am doing outbound calls and i need to handel IVRs so i need my asistant to press numbers to talk with a human. They are not always the same messages. Is this possible?
k
Kings_big💫
07/09/2025, 4:41 PM
Yes it possible, enable handle IVRs during outbound calls by enabling DTMF and using the dialKeypad function to automatically press numbers based on the IVR prompts..
t
Tomas
07/09/2025, 4:50 PM
Should I need to use workflows? Or just with prompt on my assistant is possible?
Tomas
07/09/2025, 4:59 PM
Do you have any video tutorial wiht that?
k
Kings_big💫
07/09/2025, 5:02 PM
Using just your assistant with the dtmf tool and the right prompt is enough to press numbers and handle IVR..