DTMF TOOL
# support
t
I am doing outbound calls and i need to handel IVRs so i need my asistant to press numbers to talk with a human. They are not always the same messages. Is this possible?
k
Yes it possible, enable handle IVRs during outbound calls by enabling DTMF and using the dialKeypad function to automatically press numbers based on the IVR prompts..
t
Should I need to use workflows? Or just with prompt on my assistant is possible?
Do you have any video tutorial wiht that?
k
Using just your assistant with the dtmf tool and the right prompt is enough to press numbers and handle IVR..

https://youtu.be/124iAuIiwr8?si=WGduy-bkU8Z6hD2hâ–¾

t
okey thanks i will try to do that with the video
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