Hi Shubham, sure—here’s what I mean with an exampl...
# general-english
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Hi Shubham, sure—here’s what I mean with an example. Suppose I dial a customer service line and get: “Welcome to Acme Corp. • Press 1 for Billing • Press 2 for Technical Support • Press 3 for Account Changes” I need my assistant to listen for those prompts and automatically send “2” (for Tech Support). Then the system might say: “To speak with an engineer, press 1. To report an outage, press 2.” My assistant should then send “1” to reach an engineer. The exact menu text can vary call to call; is there a way to train it to detect the options and press the appropriate keys?