Hey has anyone figured out how to do
# general-english
m
Hey has anyone figured out how to do email address and street address collection well? Seems like that's the part where a lot of our callers get annoyed when we try to confirm back with the caller
k
Prompt users to spell emails letter-by-letter, confirm each field aloud, break street addresses into parts like, street, city, ZIP, validate inputs with regex or APIs, and offer fallback options like SMS links if errors persist..