Hi @User, call logs are all of a sudden not showing. We've tried to search through different filters etc, looks like a technical issue. Could we please have this looked into ASAP. We have reported an outage for this. thanks.

I also have the same issue 😦

@Vapi Same issue

@Eunice @CyberG7 please report an outage in discord if you haven't yet, hopefully will help fast track getting the issue resolved!

thanks for reporting, we are looking into it

same issue

the issue should be resolved now, can you check?

@tejas Resolved but will the calls made when the issue happened show soon?

all good as well. thank you! if we can retrieve all the logs during the issue, that would be awesome

Thank you all for your report, I've forwarded your complaint to the dev, we'll update you when resolved..

@Kings_big💫 thanks for the update. Unfortunately, we still have a number of missing call logs from this time. Are we able to retrieve these?

To help track down this issue, could you share one or two: \- The call ID This would really help us figure out what went wrong!

Hi @Kings_big💫 , i cannot get a call ID as there is no call log? Is this information stored elsewhere in the Dashboard?

To help you resolve this issue quickly, please share your org_id with us..