The transcriber is set to Deepgram, Language It, Model Nova2. When used as stand-alone agent it works perfectly, when the same agent is instead used inside a Workflow or a Squad it seems to ignore the speech almost like the language parameter is set back to en or a default. To validate this I've attempted to speak English and it actually worked. The following are some call ids: - cfec6dd6-2699-451b-8cfc-adcd601cd64a (squad - phone number) - 96f954c5-a939-4c49-ba60-9b0cbbb21dc2 (workflow - phone number) - e8361b6d-afb3-42e1-a506-9da5ccc04e8e (workflow - phone number) - 2a597b51-25ff-4c67-92bc-03b4001f6af4 (workflow - web interface) - 3c1daaa1-eedb-4db3-a182-cf808407f216 (workflow - attempted to speak in english and worked)

Hey, thanks for sharing your details. Our team will look into it and get back to you soon with an update. Lopping in @kyle

do you have any update on this?

Hey marcellodum, I wanted to let you know that we're managing a high volume of support requests at the moment, so our response time might be a bit slower than usual. I truly appreciate your understanding and will get back to you as soon as possible!  Thanks again for your patience!

Hey, I understand, 13 days passed by....

Hi, First off, we want to sincerely apologize for the delay in getting back to you. We understand how frustrating it is to wait - especially when you're counting on us - and we owe you a clear explanation of what’s been happening and how we’re addressing it. Over the past few weeks, we've seen a significant increase in support requests. While this reflects exciting growth, it has also stretched our small team and exposed some real challenges in scaling our support operations. To improve your experience, we’ve taken a step back to reassess our approach. Here’s what we’re implementing: - Smarter Support Through Automation: We’re investing in our AI support systems to help you resolve issues more efficiently. Soon, our support bot will offer expanded capabilities, making it easier to access accurate, instant help—particularly for common or repetitive queries. - Expanding the Support Team: To meet growing demand, we’re adding 2–3 new team members focused on managing support volume and improving response times. - Prioritized SLAs for High-Usage Accounts: We’re introducing service level improvements for users who are growing with us: - Accounts with usage over 1,000 minutes/month will receive prioritized support. - For all general inquiries, we’re establishing a standardized 48-hour response time. We’re confident these steps will lead to faster, more reliable support and help us better serve you as you grow with us. Also, in case you still need help with this ongoing ticket, do let us know, and we will help you get this resolved as soon as possible. Thank you for your continued patience and for being part of our journey. Warm regards, Vapi Team

Yes please I'm still looking for help here, I can't use the workflow unless this is somehow fixed or a workaround is found

There might be a misconfiguration in the defaults for workflows. To verify this, use the API request payload tool in the documentation to GET the workflow configuration. I will provide a link below for you to try. Once you get the configuration of the workflow, paste the result into this ticket and we will review it.