When I call my agent with a web call it says waiting for conversation and when I call from my phone it says application error, so I don’t think it’s Twilio. Anyone else getting this?

To help track down this issue, could you share one or two: - The call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help us figure out what went wrong!

Thanks @Kings_big💫 the web call now works. And I added the same number again so it has a new id and now I no longer experience the issue

Glad it fixed

I have the same issue since yesterday. The only Agent that works rn is the one with the Custom llm

Could you please create a new ticket? Thanks