Audio Recording URL not getting put into S3 Bucket
# support
n
I have configuerd my server URL at an org level in Vapi. When HIPAA is disabled, on my server, I am getting full payload including transcript and recordingURL (.wav file). I was able to copy this .wave file to my S3 bucket. When HIPAA compliance is enabled, I am getting payload with transcript but recordingURL of .wave file is missing. Our environment is HIPAA compliant and we have a client who needs transcript + recording audio. What is the best way to go about this?
c
Add your HIPAA-compliant cloud storage like, S3 under Provider Credentials, and enable "recordingEnabled": true in the artifactPlan. Vapi will then store the audio in your storage and include the recordingUrl in the webhook payload..
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