Issues with verification block
# support
p
I'm unable to access my account because my user is stuck in the Veriff verification process. I need assistance regaining access. Please help! @Shubham Bajaj My email is… digital14114@gmail.com And I also want to change the email here to tech@prestigeluxuryrentals.com
e
Having the same issue!
n
@Shubham Bajaj
k
Thank you for sharing your information! I’ll keep you posted as I work on resolving your issue. Your patience is truly appreciated..
Unblock @Prestige
p
Hi, any update
@Kings_big💫
c
Hey Prestige, I sincerely apologize for the delay in our responses this week. We experimented with some process adjustments that didn’t work as intended, and unfortunately, this caused some disruptions. That’s entirely my responsibility. Just a quick note—our team is unavailable on weekends. However, if something urgent or critical comes up, feel free to reach out to me directly, and I’ll assist you. The support issues will be resolved in the coming weeks, and starting Monday, you can expect more consistent and improved support. Thank you so much for your patience and for continuing to stick with us!
k
Fixed check
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