Looking forward to connect with sales team
# support
e
Dear Support Team, We’ve built a Salesforce-native app(conversekit.ai) that uses Vapi on the backend to power AI voice agents — helping businesses automate their voice interactions. We’re nearing launch, have a few Salesforce developers on our waitlist, and are excited about what’s ahead. You can think of us like a Vapi reseller — with our own branding at the front, but driving adoption through our salesforce ecosystem. We’re using a multi-org setup where each Salesforce customer gets a dedicated Vapi org. We’ve applied for startup credits but haven’t heard back — perhaps we didn’t clearly communicate the opportunity. With the recent pricing changes, we’re working to find the right go-to-market model, and I’d love to speak with someone on your team to align better and explore how we can collaborate. Best Regards, Eswara Naidu.
Can anyone respond??
c
Hey, hope you're doing well! We're pretty buried in work right now, so we won't be able to hop on a call. But no worries - you can still get started with this YouTube playlist. It’s packed with tutorials that’ll walk you through everything:

For whitelabeling, you will need to build your own UI and connect Vapi with the backend, then you will be able to white-label our product. But, if you don't want to, you can use a third-party application like  or [https://chat-dash.com](https://chat-dash.com/) Let me know if you have any questions!
e
Bossss we have done all of these... We are about to launch. And I am not looking for a technical gyaaan. I am looking forward to talking to someone from your sales team to talk real business.
We are looking for an on-prem vapi solution.
c
Currently our on-prem solution is being re-worked and won't be available until end of Q4. If you would like to speak with our sales team, head to the pricing page and fill out the contact form for enterprise and they will reach out to you when they get a chance.
e
@Kyle Brunker let's have some empathy... We have invested months of resources into this project for last couple of months. We will be selling to customers ranging from mid size to enterprise customers Shubam, We would like to have a customized minute based plan rather a subscription based plan.We can bring a few million dollars business to vapi annually. we would like to have an account through which we can create multiple orgs that have free 10$ credit applied. So that we can promote voice ai within our Salesforce developer community to enable them explore and experience voice ai. Regarding your questions!! Minutes of calls vary by each customer, it can range from 5000 minutes a month to 5,00,000 minutes a month. With 3 to 60 concurrent calls. I would also like to know about HIPPA and PIIA compliance and also do you provide On-Prem hosting, if yes what would be the pricing difference?
c
Hey Eswara Naidu, I sincerely apologize for the delay in our responses this week. We experimented with some process adjustments that didn’t work as intended, and unfortunately, this caused some disruptions. That’s entirely my responsibility. Just a quick note—our team is unavailable on weekends. However, if something urgent or critical comes up, feel free to reach out to me directly, and I’ll assist you. The support issues will be resolved in the coming weeks, and starting Monday, you can expect more consistent and improved support. Thank you so much for your patience and for continuing to stick with us!
Here is some documentation regarding HIPAA --> Basically you will be able to store call recordings and logs without having to store them on our servers provided you have cloud storage credentials added to your account. This will come at an additional monthly fee on top of your subscription costs. As far as whitelabeling goes, you will need to build your own UI and connect Vapi with the backend, then you will be able to white-label our product. But, if you don't want to, you can use a third-party application like  or [https://chat-dash.com](https://chat-dash.com/) For that volume of minutes, we recommend going with the Growth or Scale plan. You can log into the dashboard to view the cost of the Growth plan and the Scale plan is basically double the amount of bundled minutes from Growth. Let us know if you have any additional questions