Cant get webhook to pass correct data
# support
i
I am trying to pass 3 pieces of information via a webhook. 


Callers Name if known Callers Phone number (wether its inbound/outbound) Callers alternate phone number ( if provided)


I created a tool and assigned it to the assistant. No matter what I do or what variables I use. I can’t get the data to pass

Assistant ID 59980d06-e250-4431-ba8c-d5f9a7f952b2

tool id
181f1aba-7ea6-4b28-9fc5-30fb259851b6
c
Hey iirealtalent, I wanted to let you know that we're managing a high volume of support requests at the moment, so our response time might be a bit slower than usual. I truly appreciate your understanding and will get back to you as soon as possible!  Thanks again for your patience!
First capture the variables
name
,
customer.number
, and
alternate_phone
. in your assistant flow, then call a webhook tool using a JSON payload like
{"callerName": "{{name}}", "primaryPhone": "{{customer.number}}", "alternatePhone": "{{alternate_phone}}"}
, ensuring the tool is triggered only after all data is captured.
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