Call id d03a1556-add6-43fa-b5bb-19b24bae9692, f00c1237-e508-4ee0-ac8d-340c1cf64579 and some others. Suddenly sopped generating summaries. Success evaluation and structured data are sowing.

Hey gotoxy, I wanted to let you know that we're managing a high volume of support requests at the moment, so our response time might be a bit slower than usual. I truly appreciate your understanding and will get back to you as soon as possible!  Thanks again for your patience!

Thanks. The summary part is not critical but the other issue I sent (calls dropping at 28th seconds) is really affecting our operation. Hopefully something can be done soon.

Hey gotoxy, I sincerely apologize for the delay in our responses this week. We experimented with some process adjustments that didn’t work as intended, and unfortunately, this caused some disruptions. That’s entirely my responsibility. Just a quick note—our team is unavailable on weekends. However, if something urgent or critical comes up, feel free to reach out to me directly, and I’ll assist you. The support issues will be resolved in the coming weeks, and starting Monday, you can expect more consistent and improved support. Thank you so much for your patience and for continuing to stick with us!