Voice weird when using Web SDK with squad with car...
# supportp
pierreh
07/16/2025, 8:56 AMThe voice appears in super slowmotion when using a cartesia voice for the first assistant of the squad on web, which is not the case for elevenlabs (even with experimentalControls: {
speed: "normal",
emotion: ["positivity:high"],
},)
k
Kings_big💫
07/16/2025, 2:06 PMIf the problem persists, switch to 11Labs or PlayHT as a workaround.
p
pierreh
07/16/2025, 5:30 PMthat's what i did, but still our best voices are with cartesia haha
k
Kings_big💫
07/16/2025, 5:53 PMTo help track down this issue, could you share one or two:
- The call ID
This would really help us figure out what went wrong!
p
pierreh
07/17/2025, 9:36 AMyes sure, just did it again today here: e0bb8982-c6f5-48b1-b97c-a2376ac42721
pierreh
07/17/2025, 9:36 AM@Kings_big💫
pierreh
07/17/2025, 9:37 AMbasically from what i see: if first assistant uses cartesia + has transfer members attached, the voice has a super slowmotion speed
c
Chiranjeet Mishra
07/19/2025, 8:35 AMWe are reviewing the details of your request and will reach out to you when we have an update or if we need additional information.
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