Locked out of Account with Veriff
# support
a
Hello support, my team and I are locked out of one of our accounts. Apparently you added a verification process and after I go through the whole Veriff process it just hangs and does nothing. How can we get this solved asap?
c
Hey AI Hack, I wanted to let you know that we're managing a high volume of support requests at the moment, so our response time might be a bit slower than usual. I truly appreciate your understanding and will get back to you as soon as possible!  Thanks again for your patience!
We truly apologize for the inconvenience you’ve faced. To help you resolve this issue quickly, please share your vapi registered email address with us. Thank you for your understanding..