Hello everyone, someone can help me so sync my Voip number please? I try following your guides but when I call the number the line cutoff immediately

What's your country and which SIP service are you using?

It's Italy and my SIP service is Orakom, an Italian Company My provider gives me: SIP domain, Username and Password Vapi's IPs are already in whitelist

Same help needed

Did this get resolved having similar issue?

wsstirling ensure your SIP trunk has two gateways: one for inbound and one for outbound. The static IP address of the domain should be in the inbound gateway in the IP value and the outbound should have the resolved domain name as the IP value with UDP set as the protocol. Here is an example snippet of how the configuration should look

{
  "provider": "byo-sip-trunk",
  "name": "My SIP Trunk",
  "gateways": [
    {
      "ip": "sip.provider.com",
      "port": 5060,
      "outboundEnabled": true,
      "inboundEnabled": false,
      "outboundProtocol": "udp"
    },
    {
      "ip": "203.0.113.10",
      "port": 5060,
      "outboundEnabled": false,
      "inboundEnabled": true
    }
  ]
}

Let us know if you have trouble getting this configured