Voice model often mentions technical errors
# support
g
Sometimes the voice model reads out the error message, and unfortunately, this creates a very bad experience for users. For example, it might say something like: "message": " Tool Code. Print, default API. Transfer cal tool, destination, ZIP. 5, el up. Deep center dot com.", How can prevent this happening?
c
Use triggerResponseEnabled: false when sending tool responses, and replace any error text with a clean, user-friendly fallback phrase before passing it to the voice output..
g
Thank you, that make sense. I'll turn off triggerResponseEnabled and filter the error before sending them to speech. Appreciate the tip.
c
Hey GeraDeluxer, I sincerely apologize for the delay in our responses this week. We experimented with some process adjustments that didn’t work as intended, and unfortunately, this caused some disruptions. That’s entirely my responsibility. Just a quick note—our team is unavailable on weekends. However, if something urgent or critical comes up, feel free to reach out to me directly, and I’ll assist you. The support issues will be resolved in the coming weeks, and starting Monday, you can expect more consistent and improved support. Thank you so much for your patience and for continuing to stick with us!
Checking if this is resolved/solved for you?
3 Views