Couldn't get assistant
# support
p
I importened a number via telnyx with an valid api key , i can see the sip connection that vapi made on my phoe number, when i try to set an asistat to the phone number it just sits there but it doesnt actually save , when i refresh the window i need to put it back , and even if it shows it has an assistan always when i try to call it gives me the automate message "cound't get assistant ..." , but on my screen it clearly shows i have an assistant ,this is a cnsole log https://cdn.discordapp.com/attachments/1396044715538911242/1396044715752685588/image.png?ex=687ca775&is=687b55f5&hm=00c7170ae1f54278b8f4b9cc577a96e2db5d78a305488102593794c75cc20068&
c
Hey Patrunjel, I sincerely apologize for the delay in our responses this week. We experimented with some process adjustments that didn’t work as intended, and unfortunately, this caused some disruptions. That’s entirely my responsibility. Just a quick note—our team is unavailable on weekends. However, if something urgent or critical comes up, feel free to reach out to me directly, and I’ll assist you. The support issues will be resolved in the coming weeks, and starting Monday, you can expect more consistent and improved support. Thank you so much for your patience and for continuing to stick with us!
This issue has been resolved by our team and the fix should be available on the daily update channel. If you are still experiencing this issue, please let us know and we will take a look.
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