Configuration knowledge on conversation nodes of w...
# support
d
Hi, I hope you are doing well. Now I'm developing food ordering voice assistant system using vapi workflow. I completed the workflow based on designed flows but I realized that the conversation nodes cannot suggest the foods based on knowledge. I already uploaded menu on my account. Please let me know how I can do it. This is the core-function(suggest the foods based on menu) and urgent problem so please let me know asap.
c
Create a custom tool that connects to your backend or API, allow your assistant to call this tool when users ask for suggestions, and update your workflow to use its results dynamically in conversation..
n
Hi @Kings_big💫 Big Can this be done through the knowledge base tool where we upload and use as a query, or should we create a tool to send to a server like make.com
k
Use a custom tool via Make.com if you need dynamic food suggestions with filters like category or price, since the KB can only handle basic keyword lookups and isn’t reliably usable in workflows.. https://docs.vapi.ai/knowledge-base https://docs.vapi.ai/knowledge-base/using-query-tool
n
Got it, thanks
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