5 seconds+ latencyy
# support
p
I get vey high latency via calls on phone
h
i get the same
c
Hi, could you please provide a call id where you experienced this issue? We would like to review the logs to identify the cause.
p
like every call i have with a twili importend number
i have routed twilo via a europe region ,i am in romania , didnt help at all here is the id of one oh my calls aafbc4a3-3d96-42d8-95ca-dd77a5feac5c
c
We are seeing some places in your configuration that could use some optimization. Please use this in your assistant configuration and let us know if the situation improves:
Copy code
"transcriber": {
  "provider": "deepgram",
  "language": "ro",
  "model": "nova-3-general"
},
"startSpeakingPlan": {
  "waitSeconds": 0.2,
  "smartEndpointingEnabled": true,
  "transcriptionEndpointingPlan": {
    "onPunctuationSeconds": 0.03,
    "onNoPunctuationSeconds": 0.5,
    "onNumberSeconds": 0.2
  }
}
h
Oh nice
Awesome thank you man imma add this in
bro how do you route like that is in in twilio settings?
c
The settings I provided are for the /assistant API endpoint for VAPI. If you need additional support with implementing them, let me know
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