"Experiencing Technical Errors" when scheduling Ca...
# support
h
Hi when I test my voice agent it runs smoothly until the very end when I give it my contact info to schedule a call. After I say my phone number it says it is experiencing technical errors and it will get back to me when the appointment is confirmed. Maybe I intagrated it poorly with GHL? Attaching a screenshot with my tools. Call ID: dda8686d-1b7f-475c-bb47-2bfd2e172171 Time Stamp: 2:39 https://cdn.discordapp.com/attachments/1398699706862928056/1398699707240284291/Screenshot_2025-07-26_at_12.08.54_PM.png?ex=6886501c&is=6884fe9c&hm=18c26da58710e366aff7d75c86e4c3b71a1a3402d1011153dac22b60ef1b35ae&
c
Hey! To help track down this issue, could you share: \- The call ID \- When exactly this happened (the timestamp) \- What response you expected to get \- What response you actually got instead This would really help us figure out what went wrong!
h
I sent the call ID and timestamp already but here you go. I was expecting Vapi to go ahead and just book the appointmet but when when it does it says it is "experiencing technical errors" Call ID: dda8686d-1b7f-475c-bb47-2bfd2e172171 Time Stamp: 2:39
I sent the call id and time stamp any idea why this is happening?
c
Hey Henry, thanks for sharing your details. Our team will look into it and get back to you soon with an update.
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