I am not sure why they took it out of the dashboard but there is a way to do this. (def not through conditional prompting) There is something called "idle messages". If you use the API you can set these. Here is an example of what that looks like: curl -X POST https://api.vapi.ai/call \ -H "Authorization: Bearer " \ -H "Content-Type: application/json" \ -d { "assistant": { "messagePlan": { "idleMessages": [ "hello are you still there?", "I am ready to assist whenever you are ready." ], "idleMessageMaxSpokenCount": 3, "idleMessageResetCountOnUserSpeechEnabled": false, "idleTimeoutSeconds": 15, "silenceTimeoutMessage": "" } } }