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# support
i
Igor_70
07/27/2025, 6:59 AM
I have been trying to login but the login page hasn't been appear and then remains in a black screen.
Igor_70
07/27/2025, 7:01 AM
info@boostgroupusa.com
k
Kings_big💫
07/27/2025, 7:15 AM
To help you it, please share a screenshot of the error message you're experiencing..
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Igor_70
07/27/2025, 7:28 AM
https://cdn.discordapp.com/attachments/1398922694594007161/1398930131539460206/Screenshot_2025-07-27_at_3.28.01_AM.png?ex=688726b6&is=6885d536&hm=63f09b891840d18a388fdb1ce83635859df57ec808ca8245aa70122fd2b8c397&
Igor_70
07/27/2025, 7:33 AM
Then I'm try to reset password few times, and now Reset Password Failed auth operation request blocked, awaiting KYC
Igor_70
07/27/2025, 7:36 AM
https://cdn.discordapp.com/attachments/1398922694594007161/1398931942140936223/Screenshot_2025-07-27_at_3.35.46_AM.png?ex=68872865&is=6885d6e5&hm=f43f0d302f74195a730ed6497675c7362ecafdd54759a885d95e66067d5323f1&
Igor_70
07/27/2025, 7:38 AM
Still same issue when I'm trying auth with google account
Igor_70
07/27/2025, 7:40 AM
I have trying any browsers like G.Chrome, F.Fox, Safari
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Kings_big💫
07/27/2025, 8:00 AM
Relog in again
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Igor_70
07/28/2025, 1:04 AM
Thank you!
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