Transfer call to assistant tool simply doesn't wor...
# supportp
poppedcorngaming | YFG
07/27/2025, 5:43 PMI made a transfer call tool (dcde993c-0e16-4d52-8f80-4555b721d28a) but it constantly tells me my destination assistant name cannot be found. I have tried everything. Please help. This has taken me so long.
poppedcorngaming | YFG
07/27/2025, 5:43 PM@User
poppedcorngaming | YFG
07/27/2025, 5:43 PM@User
k
Kings_big💫
07/28/2025, 6:17 AMVapi only supports assistant-to-assistant transfers within a Squad, so to fix it, group both assistants in a Squad, use the exact assistantName in the transfer tool config, and test the call within the Squad..
p
poppedcorngaming | YFG
07/28/2025, 3:40 PMSo stupid.
poppedcorngaming | YFG
07/28/2025, 3:40 PMWhat the heck is the point then.
poppedcorngaming | YFG
07/28/2025, 3:40 PMCan you help me with my code
poppedcorngaming | YFG
07/28/2025, 3:40 PMit just doesn't work
poppedcorngaming | YFG
07/28/2025, 3:41 PMor @Shubham Bajaj
poppedcorngaming | YFG
07/28/2025, 3:47 PMThe variables are set in both assistant and squad
https://cdn.discordapp.com/attachments/1399084694498181130/1399417939425235204/message.txt?ex=689cb384&is=689b6204&hm=88687e230d92bbea12974a50f22c84364857a6259259db5aae5c42377c30c716&
poppedcorngaming | YFG
07/28/2025, 4:15 PM@Kings_big💫
k
Kings_big💫
07/28/2025, 5:10 PMplease share your call_id
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poppedcorngaming | YFG
07/28/2025, 10:15 PMc864b8ab-f56a-437a-ae7e-c6357ce81353
poppedcorngaming | YFG
07/28/2025, 10:15 PM@abhishek @arthur @goosewin
poppedcorngaming | YFG
07/29/2025, 4:51 PMso...
k
Kings_big💫
07/29/2025, 4:51 PMLooking into it
Kings_big💫
07/29/2025, 9:07 PMplease kindly share the call forwarding script response?
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poppedcorngaming | YFG
07/30/2025, 11:00 PMCan you explain what this is and where one would find this ?
k
Kings_big💫
07/31/2025, 9:46 AMThe call forwarding script response is a JSON instruction triggered during a live call that tells the assistant to transfer the caller to another number, including the destination and a message, and is set up in your vapi dashboard or via API..
https://docs.vapi.ai/call-forwarding
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