Veriff verification is not working
# supportc
Chandu Martha
07/28/2025, 3:44 AMHi
I have verified my account with veriff but unable to access dashboard
Registered email: chandrakumar.martha@gmail.com
Please help
https://cdn.discordapp.com/attachments/1399235932095516712/1399235932800028712/IMG_5086.jpg?ex=68884382&is=6886f202&hm=075de1ce5990916c92365931dc812885d314f494d575539914d3b44af0002d2b&
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Kings_big💫
07/28/2025, 6:02 AMWe truly apologize for the inconvenience you’ve faced. To help you resolve this issue quickly, please share your registered email address with us. Thank you for your understanding..
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Chandu Martha
07/28/2025, 7:18 AM@Kings_big💫 email: Chandrakumar.martha@gmail.com
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Kings_big💫
07/28/2025, 7:35 AMFixed
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Mayk
07/28/2025, 4:56 PMhello. i have this the same issue. please help. here is my email, thank you email: realestateproperty.ai@gmail.com
Mayk
07/28/2025, 4:57 PM@Kings_big💫
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Kings_big💫
07/28/2025, 4:59 PMFixed
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Mayk
07/28/2025, 5:09 PMThank you so much
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Chandu Martha
07/29/2025, 2:22 AM@Kings_big💫 thanks for fixing but now i am getting error sign in failed
After verification my account is not activated
Please fix this
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Aldiking
07/29/2025, 5:34 AMI have same issues as well my email address is aiflowlabau@gmail.com
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Chandu Martha
07/29/2025, 7:16 AM@Kings_big💫 can you please fix this?
Chandu Martha
07/29/2025, 9:05 AM@Kings_big💫 ?
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Kings_big💫
07/29/2025, 10:28 AMFixed
Kings_big💫
07/29/2025, 10:29 AMCan you share a loom video
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Chandu Martha
07/31/2025, 7:22 AMc
Chiranjeet Mishra
08/03/2025, 9:37 AMLooking into it
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mojamboninja
08/13/2025, 3:06 PMI have the same issue -(see pic).
Email: hello@evolveblueprints.com
https://cdn.discordapp.com/attachments/1399235932095516712/1405205936213196800/GetAttachmentThumbnail.png?ex=689dfb82&is=689caa02&hm=55ca08bc9e65e66c2aeb41191e21afc6412d5eb43a81e4267b8b3d1294d8d539&
mojamboninja
08/13/2025, 3:12 PMCC @Kings_big💫
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Kings_big💫
08/13/2025, 3:14 PMTry again after 5secs
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mojamboninja
08/13/2025, 3:32 PMThank you - managed to login now
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Chiranjeet Mishra
08/14/2025, 3:45 AMGlad the issue was resolved. Please reach out to us if you have any other questions regarding this issue
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mojamboninja
08/25/2025, 11:00 AMHi Kyle - i am not sure why this veriff is appearing again (email: hello@evolveblueprints.com).
It's concerning these things are happenign when i am about to go operational and have no access to my panel
https://cdn.discordapp.com/attachments/1399235932095516712/1409492674184220682/image.png?ex=68ad93d8&is=68ac4258&hm=a201a3e6b7371565bea78cd576910c5940f036fc199a5d3e88d3009460aed6e7&
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Chiranjeet Mishra
08/26/2025, 11:39 PMHey sorry about that. We made some more changes to the backend and would like you to try again
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