Transfer call seems to not be working as expected.
# support
k
I've been testing the built-in transfer call and also the dynamic transfer call (https://docs.vapi.ai/calls/call-dynamic-transfers) which both don't work on our end. These are the call ids: - 4928491d-9c22-42b0-8964-86d7395110d6 - e592f2e9-989d-44a5-ae1a-3df54ef8f108 The ids I passed were all using the built-in transferCall tool call. When it's about to attempt to transfer the call, it seems like it's just ending the call and not really doing the transfer for some reason.
c
Hey Kyu, thanks for sharing your details. Our team will look into it and get back to you soon with an update.
k
Thank you! Just to give some update as well, we were able to transfer the call successfully for a couple of hours then after testing things out again, it's not working anymore. Here's the recent calls we have that did say "forwarded" but it basically just hangs: - 6924acee-0225-4276-bcd6-f8da813519f3 - 81c8c5a4-a00b-4572-ac7f-c87d9d3e075d - 303fdc97-bdc5-4ce2-82a3-3e2664436e5e Looking forward to the update
c
Hey, our team will look into it and get back to you with an update soon.
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