URGENT BUG - call logs are not showing
# support
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URGENT call logs are not showing #VAPI
c
Hi there, Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST). We’ll get back to you as soon as possible during our normal business hours. If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly. Warm regards, Vapi Customer Support Team
e
@User @Vapi Incident
calls are not showing in the call log in dashboard
api shows the calls, dashboard is not showing it
r
same
e
@Vapi Incident
c
Thank you for flagging this. We will check with the team and get back to you with an update
c
it looks like one of your assistants has an invalid voiceId. You can either DELETE the assistant through the API endpoint or PATCH the assistant to update the voiceId to some safe default value such as the example below:
Copy code
"voice": {
            "model": "eleven_turbo_v2",
            "voiceId": "3uooVc3fm0RjHJZ06Lvm",
            "provider": "11labs",
Let us know how you would like to proceed and if you require additional support
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