URGENT: API Tool Calls are malfunctioning
# supportr
Ron Martinez
07/29/2025, 6:09 PMThe tool, which calls our API, is either not executing or if it does execute, ends the conversation after success, even though the tool is not configured to end call upon success, or indeed upon any result.
This is the same tool that worked as expected yesterday. We're dead in the water here now, so marked this as URGENT. Thanks.
c
Chiranjeet Mishra
07/29/2025, 6:09 PMHi there,
Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST).
We’ll get back to you as soon as possible during our normal business hours.
If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly.
Warm regards,
Vapi
Customer Support Team
b
bdfw
07/29/2025, 6:43 PMummm we are within your "working hours"
r
Ron Martinez
07/29/2025, 8:26 PMWhat @bdfw said. Everything alright there at VAPI? Concerning. @User
Ron Martinez
07/30/2025, 9:22 PMOk I figured it out. Client-side change to dynamic context during call kills the call. (It was an update to a value passed into the call during the call. For some reason, caused VAPI to end the call after successful tool use that changed the value of one of the parameters in dynamic context. Logs said user ended call.
Tricky bug to find.
c
Chiranjeet Mishra
07/31/2025, 4:25 PMHey Ron, I'm closing this ticket now. Let me know if you need anything else.