Hume Voice isn't working
# support
m
Transcribes my words fine and generates response text, but it isn't being spoken by the provider I chose (Hume) call id
17ca6d98-e2c5-42fe-91d7-a84401c5e4af
Jul 29, 2025, 20:56 PT (still having issue) https://cdn.discordapp.com/attachments/1399964688200241213/1399964688476934246/CleanShot_2025-07-29_at_20.58.102x.png?ex=688aea37&is=688998b7&hm=f3cf4bf0f913f5147669e73595453c8a9bc66085c2ecaa5103ff1060b5abb65e&
c
Set firstMessageMode to "assistant-greets-immediately" and ensure assistant.model.provider is "hume" with "octave" voice to trigger Hume TTS correctly.. Let me know if you have any other questions. You might also find our [custom voice setup guide](https://docs.vapi.ai/customization/custom-voices/custom-voice) helpful.
c
We've got all the settings set up correctly. Hume simply isn't working.
f
Is it because you need to add Hume API keys? I am guessing so, but I don't see a way to do that on my account
m
- I've tried that and it doesn't work. asking any messages after it's supposed to greet also isn't generating a voice from Hume. I'm also using the web thing so I know it's setup correctly - I've tried with and without Hume keys and it doesn't work.
c
Any solutions?
Howdy - any updates?
c
Use a built-in voice to test, add a fallback voice, if issue persist share call_id
m
Issue persists
here is the call_id I shared earlier again: 17ca6d98-e2c5-42fe-91d7-a84401c5e4af
Here are two more call_id 3f9dcf1a-b861-4ea5-908b-982908fa01c6 e3d42bf5-68e3-4794-b67a-b8a882a355b4
c
Any updates?
m
Kings Big please help 🙏🏻
c
Hey Maclean, thanks for sharing your details. Our team will look into it and get back to you soon with an update.
m
looking forward to it!
c
Any updates?
c
It is fixed.
c
I have the setting "assistant speaks first" set, and with Hume the assistant doesn't speak first.
So, I believe it is not fixed.
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