Callid : e3d9d7ad-7a64-48d5-8494-853bc7204ce0
# support
n
This is my call ID, I sat the prompt for success evaluation and structured data. PLease check this and let me know.
c
Hey! To help track down this issue, could you share: - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help us figure out what went wrong!
n
I want call Analysis and success evaluation but after set the prompt and I try to make calls but did not get the success evaluation or anything in call analysis plan
I want a summary of the call
So that I can make decision that call is success call fail call
c
Looking into it
n
Hi @Kings_big💫 Is there any update , Dear
c
Please enable the end-of-call report and set the webhook URL to receive the structuredData and analysisPlan. Here is the data seen in the logs for that call: "analysis": { "summary": "The customer attempted to book an appointment for July 30th, 2025, at 11 AM, but the AI experienced significant and continuous technical difficulties with its booking system. Despite multiple attempts to find an available slot and the customer offering an alternative date, the AI was unable to complete the booking due to these persistent issues, leading to the customer ending the call.", "structuredData": {"Age": null}, "successEvaluation": "60"
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