Receiving 491 from Vapi sip URI on 5 times out of ...
# support
p
Hi We are seeing failure on the SIP level when we receive inbound call from SIP, it is not going through as vapi sip service returns the 491, please see the below screenshot attached. https://cdn.discordapp.com/attachments/1400366037496500294/1400366037719056384/image.png?ex=688c6000&is=688b0e80&hm=e6c3900cfdc748b29971cfaffb0d2e44450ab9744952f36eaa718fb56c0e24f5&
c
Hey! To help track down this issue, could you share: \- The call ID \- When exactly this happened (the timestamp) \- What response you expected to get \- What response you actually got instead This would really help us figure out what went wrong!
3 Views