I seem to have a recurring issue. I am attempting to retrieve previous caller information before the assistant speaks to move the conversation along faster and have it be more natural.
I have an API call as my starting point, which fires just fine and grabs the caller's information. All of that works great, but the initial message after the API call gets repeated. I have tried using multiple models, temp, basically changed a lot of variables one by one to try an isolate the issue, if it were a model problem. No luck
Is this normal behavior when using an API call as the starting node?
Here's a call ID for reference. e8fc45f4-1d24-451b-b09f-50767643bd19
This seems to happen 100% of the time so far.
All the best!