Transfer call message to customer not working
# supporty
Yogesh
08/01/2025, 7:37 AMHello, my transfer call message to customer is not working. It directly transfers the call without letting the customer know that the call is being transferred. Any idea why this could be happening? Thanks!
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Chiranjeet Mishra
08/04/2025, 8:21 PMUse the static transferCall tool with message and request-start properly set, and set sipVerb to "bye" to ensure the audio plays before the transfer..
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falseVacuum
08/12/2025, 1:38 AMI'm also having the same problem
falseVacuum
08/12/2025, 1:39 AM@Kings_big💫 THis works, but doesn't work if you want to play a different message for different destinations.
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Chiranjeet Mishra
08/15/2025, 7:42 AMTo play different messages for different destinations, use Vapi’s dynamic call transfer via a webhook that sends the destination number and custom message at runtime..
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