hey there I have a question: I want to enable hipaa but we need to get recordings and transcripts at the end of every call for our records. I understand they are not stored on your server but will we get them from the after call report if we enable HIPAA?
k
Kings_big💫
08/05/2025, 11:46 AM
To receive transcripts and recordings with HIPAA enabled, purchase the HIPAA add-on and set up your own compliant cloud storage and webhooks..
also is this possible with workflows too? from what ive seen is that we need to set this up via server-sdk, and use the assistant override - where the workflow doesnt have these options