tried on 3 separate days on 2 different accounts. always says fine on the Veriff side, then the VAPI side stays spinning forever. Only my partner can get into out accounts and he does NOT know how to make the changes required. I thought it would just work a few days later. Please HELP?!

I'm having the same issue.

We truly apologize for the inconvenience you’ve faced. To help you resolve this issue quickly, please share your registered email address with us. Thank you for your understanding..

Dennis@deliverybizconnect.com

Fixed

thank you

Glad the issue was resolved. Please reach out to us if you have any other questions regarding this issue

hey kings, bro same here

Your registered email please

work.hm.ibr123@gmail.com sorry for late response

Fixed

Another of my users is suddenly being asked to reverify, and it fails. What is it, you guys? Why are you adding something that stops you from making money and stops us from servicing our clients? This makes no sense to me... Please fix craigpeloquin@gmail.com so he doesn't get kicked out again. Now we have a seriously angry customer . Please help ASAP.

Fixed try re-login

Thank you

There is no specific ETA, but because it affects a handful of our users we will be investigating deeper then will work on deploying a solution