call.in-progress.error-vapifault-eleven-labs-syste...
# support
h
Assistant keeps cutting out on calls with above error. An error occurred in this call: call.in-progress.error-vapifault-eleven-labs-system-busy-and-requested-upgrade CALL IDs: 45426d2f-7a48-4358-98f7-b6972738985e 7c697232-7818-4655-82ed-49f6c5e6a7d4 4b95ac0a-b680-453e-ba5a-21a4bd35d98f c9b3a8df-2082-482e-9b5c-5b61b4cfef31 0f19aa85-4a99-436c-8cb2-abac7e80cc23
v
Action Required: The error
call.in-progress.error-vapifault-eleven-labs-system-busy-and-requested-upgrade
indicates that your ElevenLabs API plan may be hitting usage or concurrency limits. - Please log in to your [ElevenLabs account](https://elevenlabs.io/pricing) and review your current API subscription. - If you are at or near your plan's limits, consider upgrading to a higher tier to prevent call interruptions. Tip: After upgrading, re-test your calls to confirm the issue is resolved. [More info: Vapi ElevenLabs Integration Guide](https://docs.vapi.ai/providers/voice/elevenlabs) Sources: - [ElevenLabs Integration Guide](https://docs.vapi.ai/providers/voice/elevenlabs) - [Custom ElevenLabs Voice Setup](https://docs.vapi.ai/customization/custom-voices/elevenlabs)
k
it was from yesterday. 11labs outage.
3 Views