Blank Screen on Dashboard
# support
u
I'm trying VAPI for the first time, and it's already giving me trouble. The dashboard is entirely blank, with no UI or anything visible. I can't access any features. Can someone help me troubleshoot this issue? https://cdn.discordapp.com/attachments/1402542384868360326/1402542385656758342/CleanShot_2025-08-06_at_12.11.152x.png?ex=68944ae2&is=6892f962&hm=e6482092e0bc8692718ea2c66c07713aaa50749b261be34a903cce7f40eb5e88&
v
Thanks for sharing the details! To help troubleshoot, could you please confirm if JavaScript is enabled in your browser? The Vapi dashboard requires JavaScript to display the UI. If you're unsure how to check, let me know your browser type and I can guide you through the steps. Source: - [Discord message: "You need to enable JavaScript to run this app."](https://discord.com/channels/1211482211119796234/1369987056213950535)
u
Yes it is turned on
j
I get this every now and then, refreshing the browser fixes it for me.
k
Try clear browser memory for vapi and then try in incognito mode, if the issue persist, send your vapi registered email address..
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