Unable to Bind Twilio Number – "Organization Alrea...
# support
m
Hi team, I'm trying to bind my Twilio number to Vapi, but I'm running into an issue. Every time I attempt to bind the number, I get an error saying that the organization is already used. I’m not sure if this is a configuration issue or something on the backend. Can you please help me figure this out or guide me on how to resolve it? Thanks in advance!
k
The error occurs because the Twilio number is already linked to another Vapi organization to fix it, unbind the number from the previous org..
m
I don't have the access of that acc so can you tell me is there any other way to unbind it?
@User
@User
@Kings_big💫
c
To help you resolve this issue quickly, please share the account registered email address with us. Thank you for your understanding..
m
Valorhaulage@gmail.com
@Kings Big
c
Working on it
I’ve sent you a magic link
s
Hi i am getting the same error, please set this my organization email is carter2025henry@gmail.com, phone number i am trying to add is +447883315048. @vepi Team
c
Can you please share a screenshot of the error?