Assistant non-performant for production use
# support
r
We are attempting to use Vapi assistants as handlers of incoming phone calls to business such as law firms and boutique businesses. There are a few issues I am having that are rendering my assistants not performant enough for production use. Would it be possible to hop on the line with a member of the Vapi team to demonstrate performance issues we are having and perhaps get some feedback? We have tried many different combos of token limits, temperatures, transcribers, models, and voices, but the end result is simply not of sufficient quality. If one could take a look at one of our assistants, we would greatly appreciate this.
v
To get direct feedback and demonstrate your performance issues to the Vapi team, please email [support@vapi.ai](support@vapi.ai) with your request and details. For the fastest response and hands-on technical support, include specifics about your assistant setup and the issues you're facing. If you are an enterprise customer, mention this for priority support. You can also join the [Vapi Discord community](https://discord.com/invite/pUFNcf2WmH) and post in the #support channel for real-time collaboration. [See official support options](https://docs.vapi.ai/support) Source: - [Vapi Support Documentation](https://docs.vapi.ai/support)
c
Hey Anthony, I responded to your email earlier. Please take a look at the recommendations we made and let us know if it works out for you
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